Comments on: 5 Things Clients Say and What They Really Mean http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/ My life, designed and explained Mon, 06 Sep 2010 16:15:57 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Divyesh Ardeshana http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-18914 Divyesh Ardeshana Wed, 10 Mar 2010 19:28:54 +0000 http://www.BrianYerkes.com/?p=215#comment-18914 it is true and real things which can happen with us. thanks a lot it is true and real things which can happen with us.

thanks a lot

]]> By: Santana James http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-18742 Santana James Sun, 07 Mar 2010 10:55:46 +0000 http://www.BrianYerkes.com/?p=215#comment-18742 Great post. My worst nightmare is when a client says: "can you make it pop!" or "make it a bit more edgy." Great post. My worst nightmare is when a client says: “can you make it pop!” or “make it a bit more edgy.”

]]> By: Robert Gibson http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-16279 Robert Gibson Mon, 28 Dec 2009 18:57:58 +0000 http://www.BrianYerkes.com/?p=215#comment-16279 very funny and so true very funny and so true

]]> By: Web Design Singapore http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-12383 Web Design Singapore Thu, 08 Oct 2009 23:55:05 +0000 http://www.BrianYerkes.com/?p=215#comment-12383 lol you just nailed it. haha lol you just nailed it. haha

]]> By: Joel Hughes http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-11760 Joel Hughes Sat, 19 Sep 2009 11:30:53 +0000 http://www.BrianYerkes.com/?p=215#comment-11760 Great post!. I just wrote something similar on my blog at: http://jhisc.wordpress.com/2009/09/19/5-things-not-to-say-to-a-web-designer-part-1/ but your #5 really rings true with me! Thanks also to Dave Sparks for reminding me of that client vendor video - always makes me laugh out loud :) Joel Great post!.
I just wrote something similar on my blog at:

http://jhisc.wordpress.com/2009/09/19/5-things-not-to-say-to-a-web-designer-part-1/

but your #5 really rings true with me!

Thanks also to Dave Sparks for reminding me of that client vendor video – always makes me laugh out loud :)

Joel

]]> By: Matus http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-11633 Matus Wed, 16 Sep 2009 09:22:01 +0000 http://www.BrianYerkes.com/?p=215#comment-11633 '' I like it, but could we make one little adjustment? '' =) ” I like it, but could we make one little adjustment? ”

=)

]]> By: brianyerkes http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-11011 brianyerkes Fri, 21 Aug 2009 23:37:44 +0000 http://www.BrianYerkes.com/?p=215#comment-11011 <strong>Dave</strong>, yeah, that's for sure. It really has to be something you think will be a success and completely trust the person you are dealing with. <strong>LaurenMarie</strong>, thankfully, a majority of clients we work with are nothing but a pleasure to work with. We carefully choose the people and project we agree to take on, and this has helped us to weed out the bad eggs before they can rot all over a project! (haha, nice pun me thinks!) <strong>Deborah</strong>, I've seen that a few times. Has only happened once while running my own business, but it happened all the time when I worked for another design company. And the crazy part is that my bosses would actually sign those contracts even with all the scribbles on them from the client! <strong>Pavlo</strong>, haha! That's great, thanks for sharing. <strong>Martin</strong>, good point. Thanks for your comment. <strong>Ralev</strong>, spot on! I've heard those comments many times! Lesson learned to never start working no matter how much they promise the check is in the mail. <strong>Raphael</strong>, haha, good points too. Thanks for your comment <strong>Jessica</strong>, thanks, glad you enjoyed it! <strong>Chris</strong>, yeah, it is tough being a web designer and eventually all of your friends someday need help with something online. You always end up doing it for them. Web designers have a much sought after skill, and unfortunately that is why there are so many cheap programs allowing people to attempt to create them themselves. <strong>Thanks Torrey and Deibo</strong>, glad you both enjoyed it. <strong>Mark</strong>, thanks very much. I tried to make it a fun article with a creative view point. It was well received around the networks so I'm delighted about that. <strong>Papercube</strong>, yeah, screening the client first is one thing that a lot of people seem to forget, especially those just starting out. You don't need to take on every project that comes your way. Choose wisely. <strong>John</strong>, hahaha! Yeah, it does seem like there is sometimes! Dave, yeah, that’s for sure. It really has to be something you think will be a success and completely trust the person you are dealing with.

LaurenMarie, thankfully, a majority of clients we work with are nothing but a pleasure to work with. We carefully choose the people and project we agree to take on, and this has helped us to weed out the bad eggs before they can rot all over a project! (haha, nice pun me thinks!)

Deborah, I’ve seen that a few times. Has only happened once while running my own business, but it happened all the time when I worked for another design company. And the crazy part is that my bosses would actually sign those contracts even with all the scribbles on them from the client!

Pavlo, haha! That’s great, thanks for sharing.

Martin, good point. Thanks for your comment.

Ralev, spot on! I’ve heard those comments many times! Lesson learned to never start working no matter how much they promise the check is in the mail.

Raphael, haha, good points too. Thanks for your comment

Jessica, thanks, glad you enjoyed it!

Chris, yeah, it is tough being a web designer and eventually all of your friends someday need help with something online. You always end up doing it for them. Web designers have a much sought after skill, and unfortunately that is why there are so many cheap programs allowing people to attempt to create them themselves.

Thanks Torrey and Deibo, glad you both enjoyed it.

Mark, thanks very much. I tried to make it a fun article with a creative view point. It was well received around the networks so I’m delighted about that.

Papercube, yeah, screening the client first is one thing that a lot of people seem to forget, especially those just starting out. You don’t need to take on every project that comes your way. Choose wisely.

John, hahaha! Yeah, it does seem like there is sometimes!

]]> By: John http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-10983 John Fri, 21 Aug 2009 10:31:14 +0000 http://www.BrianYerkes.com/?p=215#comment-10983 Excellent! Is there a site these people visit to learn to say these things? Google Search - "what to say to a web designer when you don't want to pay the going rate" Maybe it's just genetically hard-wired? Excellent!
Is there a site these people visit to learn to say these things?
Google Search – “what to say to a web designer when you don’t want to pay the going rate”
Maybe it’s just genetically hard-wired?

]]> By: papercube http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-10952 papercube Thu, 20 Aug 2009 17:38:27 +0000 http://www.BrianYerkes.com/?p=215#comment-10952 I've experienced all those and others sure, but not fully aligned with your interpretations. Ultimately when it comes to any product our service you have to deal with clients' valuation of your work (and sometimes attempted theft of it). It's legitimate for any business owner to try and negotiate for better terms/economy even when they have buckets of cash, that's just how the game is played. Your role as salesperson is to demonstrate and evoke the benefit of their working with you over "lesser brands" (watched that whole youtube, thanks lol). Ultimately you have the option to scale back product specs, subcontract to a junior agent, decline the project or just suck it up and roll with the punches (which at times we've all had to do any number of these) For some people cheap crap sites are what they want and it's the same green you're getting for reslinging their own mess. Where a lot of novices get burned is in doing a lot of spec/comp work and then losing the bid. It's worthwhile to screen the client first and get your deposits, contracts, agreements ready before submitting anything of tangible effort or asset. In most cases the b.s. will walk and the real people will respect your professional approach. I’ve experienced all those and others sure, but not fully aligned with your interpretations. Ultimately when it comes to any product our service you have to deal with clients’ valuation of your work (and sometimes attempted theft of it). It’s legitimate for any business owner to try and negotiate for better terms/economy even when they have buckets of cash, that’s just how the game is played. Your role as salesperson is to demonstrate and evoke the benefit of their working with you over “lesser brands” (watched that whole youtube, thanks lol).

Ultimately you have the option to scale back product specs, subcontract to a junior agent, decline the project or just suck it up and roll with the punches (which at times we’ve all had to do any number of these)

For some people cheap crap sites are what they want and it’s the same green you’re getting for reslinging their own mess.

Where a lot of novices get burned is in doing a lot of spec/comp work and then losing the bid. It’s worthwhile to screen the client first and get your deposits, contracts, agreements ready before submitting anything of tangible effort or asset.

In most cases the b.s. will walk and the real people will respect your professional approach.

]]> By: Mark http://www.BrianYerkes.com/5-things-clients-say-and-what-they-really-mean/comment-page-1/#comment-10948 Mark Thu, 20 Aug 2009 14:36:54 +0000 http://www.BrianYerkes.com/?p=215#comment-10948 This is not just blogger brownosing or a canned phrase...I really LOVE this post. I have at least heard a variation of all these statements from clients. It always makes me feel so much better to know I am not alone out here. Thank you for the great post. This is not just blogger brownosing or a canned phrase…I really LOVE this post. I have at least heard a variation of all these statements from clients. It always makes me feel so much better to know I am not alone out here. Thank you for the great post.

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